COMMERCIAL DISCLOURE
特定商取引法に基づく表記
Legal Name: Freddy Carrasco
Address: We will disclose without delay if requested
Phone Number: We will disclose without delay if requested
Email: info@freddycarrasco.com
Head of Operations: Freddy Carrasco
Additional fees: Not Applicable
Exchanges & Returns Policy: ＜Returns and exchanges requested by customers＞
Items before shipping: You can cancel your order by pressing the cancel button on the website.
Items after shipping: Unopened items can be refunded or exchanged for items of equal or lesser value only if you contact the customer support center (info@freddycarrasco.com) within 10 days of the arrival of the item. We do not accept returns or exchanges of items after opening.
＜Returns and exchanges for defective goods and services＞
Please contact the customer support center via info@freddycarrasco.com. We will refund or exchange with new products at our shipping cost.
Delivery Times: Orders will be processed within 3-5 business days.
Products should be received within 14 days and are available as soon as you place your order.
Accepted payment methods: Credit cards or via local bank transfer
Payment Period: Credit card payments are processed immediately, while local bank transfers must be sent within 3 days of the date of order.